IPE Core 2: Teamwork and Conflict Management

In IPE core 2, students will be then given strategic tools for creating teams and managing conflicts. Indeed, conflicts in health teams are detrimental to the patient/client, leading to less than optimal healthcare. Here we will also highlight the importance of quality through collaboration as well as the importance of safety measures and system design to avoid errors.

Students will have the opportunity to use these tools during the group session.

Student learning outcomes

1. Manage disagreements about values, roles, goals and actions that arise among simulated situations with health and social care professionals, patients, and families, using the appropriate communication techniques.
2. Examine the roles and practices of effective teams in managing conflicts.
3. Employ the knowledge and experience of other professions to make informed decisions, while respecting patient and community values and priorities/preferences for care.
4. Explain the difference between the person approach and the system approach to understanding medical errors.